FAQs

Q1. Wonder if you accept small orders?

A1:Do not worry. Feel free to contact us, to give our clients more convener,we always have stock fast shipping worldwide with our Alibaba® safe transactions, and we accept small amount order.

Q2:Can you send products to my country?

A2:Sure,we can.If you do not have your own ship forwarder or courier,we can help you.

Q3:Can you do customization for me?

A3: Yes, we are manufacturer, and we accept custom styles orders, just contact us, and we will offer you a reasonable price and make samples for you ASAP.

Q4. Why should I buy from Kangmin not from other suppliers?

A4: Kangmin Medical Manufacturing is well known as a manufacturer of disposable medical/lab consumables products for healthcare in China.

Our factory have obtained certificates such as BSCI, ISO, SGS ,CE ,FDA, and sanitary license and medical instruments production license.

Kangmin Medical annual export amount $100,000,000, cooperate with many hospitals, clinics, and medical laboratories worldwide.

Q5.Who are you?

A5:We are based in Zhejiang, China, specialized in medical/lab consumables,sell to North America,Domestic Market, Western Europe,Oceania,Eastern Europe,South America.  

Q6.How can you guarantee quality?

A6:Always a pre-production sample before mass production;
Always final Inspection before shipment. 

Always Video Inspection in details for our customers.

Q7:What's your payment terms?

A7:① Alibaba®  safe transactions and aliexpress courier

② Accepted Delivery Terms including FOB,CFR,CIF,EXW,DDP,Express Delivery；

Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,MoneyGram,Credit Card,PayPal,Western Union,Cash;

Q8:When can I get the quotation?

A8:We usually reply in 12 hours and quote you within 24 hours after we get your inquiry.

Live Messenger customer service online 7*24, feel free to chat any time.

Q9:How to contact you?

 A9:① Click the products Inquiry button to leave your email, we will contact you within 12hrs.

 ② You can also chat with us on Live Messenger

Don't forget to leave your email and product item, we will contact you as soon as we get your inquiry. Thanks!